1. The ES and parent should have a general converstation about the courses and pricing.
2. The ES (or the parent) is to contact your school's K12 Sales Representative, Terina Lochner, for ordering and pricing help at tlochner@k12.com.
Please email Terina the following initial information:
parent name
parent address
parent phone
parent email
student name
student birth date
courses and materials needed
start date (the date the PO is created, or later)
3. Terina will generate the Order Request form and email a copy to the ES or to the parent with a cc to the ES.
4. Upon parent and ES approval, the ES will create a SERVICE PO to 'mirror' the Order Request form. The student's name must be included in the body of the PO. (very important) The end date on the PO is the last day of the CW school year due to our PO accounting rules. The actual end date of online K12 access is up to a year after the order is placed.
All courses must be ordered on the PO in full keeping within the parent's year IF allocation. ESs must make sure that they plan for the full course price PO to be withdrawn from their parent's IF accounts before the year's end, and not overspend their overall year IF.
NOTE: Refund policies are listed at the bottom of the price list and in the PO Notes.
Please follow our school procedures with PO Inquiries for all PO refund requests.
5) The ES should email Lisa Dallimore at ldallimore@connectingwaters.org when the PO request is created so she can review it and mark it as "done" and provide "Admin" approval for quick processing.
6) Once a PO is created, Lisa Dallimore will email Terina at K12 with the assigned PO number.
7) Materials normally take two weeks to arrive. The parent should have access to the OLS (online portion) of K12 within a week after the order is placed, and prior to receipt of materials. By having access to the OLS, the parent/student should be able to begin their work because many of the materials and instructions are available online and via PDF format.
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