IT Contact List

Problem	Contact	Email
Config Citrix/filemaker	IEM	cwtechsupport@ieminc.org
Citrix Printing issue	IEM	cwtechsupport@ieminc.org
CWCS/IEM Email issue	IEM	cwtechsupport@ieminc.org

New account set up	IEM	cwtechsupport@ieminc.org
Account Deletion	IEM	cwtechsupport@ieminc.org
School purchased laptop issues	DELL	1-800-926-9587 ext. 7266409
ES Laptop Battery issues*	DELL (if still under warranty) Battery Recall information: https://www.dellbatteryprogram.com/	1-800-876-3355
Internet issues	Your IS Provider

 * Dell will need the service tag number on your ES school owned laptop (not the serial number)